Turn your customers into your most valuable asset

 

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Design and operation of B2C & B2B loyalty programmes
Dedicated support: consultancy,  marketing, management & rewards
Fully integrated with your business and digital tools
 

Maximise your profitability

with our bespoke solutions

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Our solutions

Innovative, data-driven, customer-centric and AI-powered

  • Programme design
  • Day-to-day management and engagement
  • Rewards
  • Website and mobile app
  • Proprietary SaaS platform
  • APIs for integration with your tools

Deliver a unique loyalty experience to each of your customers and turn them into brand ambassadors.

Discover our solutions

Bilendi Loyalty in numbers

25 years

Serving mid-sized companies and major brands across all sectors in B2C and B2B. lorem ipsum ip

200 programmes

Designed, deployed and operated by our experts using the Bilendi Membership System platform.

22 million

Members engaged through programmes of all sizes: from a few thousand to several million. lorem 

21 offices

Across Europe, North and South America, and Africa, including 3 dedicated to Loyalty operations.

Support to achieve your goals

Our expertise

Revenue growth: Increase your turnover by boosting purchase frequency and average order value.

Profitability: Optimise your marketing spend by leveraging your existing customers for growth that’s less reliant on acquisition.

Customer intelligence: Deepen your customer understanding. Turn data into action with ultra-precise audience segmentation.

Brand identity: Drive preference by creating a strong emotional connection so your brand becomes a reflex.

Stand out: Differentiate yourself from competitors with a seamless and memorable loyalty experience.

 

Discover our expertise

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Covering your 360o technology needs

Bilendi Membership System

8 configurable modules: Use our modules with their native features to control your initial investment and reduce time to market.

Seamless integration with your business ecosystem: Customised development delivered collaboratively by our IT team and your digital partners.
Embedded AI: Benefit from our latest innovations, our conversational AI BARI, or our generative OCR solution.

 

Discover our platform
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A trusted partner

 
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B2C loyalty

Verypop

Bilendi supported us in creating an affinity programme designed to reward and engage our member customers. Their expertise enabled us to offer a customer experience combining banking rewards, gifts and activities linked to our foundation and the projects it supports. The Bilendi team are attentive and responsive whenever we need support for the programme we run together.

Sophie Jacques
Head of Individual and Private Banking Markets
Banque Populaire Rives de Paris
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B2B loyalty

Club Shuttle Freight

We are very satisfied with our collaboration with the Bilendi team. Their expertise and support have greatly contributed to improving the customer experience. The loyalty programme designed for our customers, HGV drivers, has been a real success. This relationship of trust and proximity enables us to build a solid and lasting partnership.

Aude Bourdel
Director of Customer Engagement & Freight Product
Le Shuttle Freight
 
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Network engagement

Carré VIP

Bilendi understood our specific needs and transformed our objectives into a smooth and intuitive experience for our installers. Their expertise in managing loyalty programmes, combined with a personalised approach, enabled us to create a programme that is both easy to use and motivating for our customers. Thanks to efficient management tools and a clear interface, our installers benefit from an effective loyalty experience. This has helped us improve our customer knowledge and contribute to better results.

Karine Buisson
Customer Loyalty Manager
BDR Thermea France
 
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