Our commitment to Corporate Social Responsibility
Mission & positioning
Bilendi specialises in data collection, loyalty programmes and market research. Its mission is to collect and process reliable and ethical data that helps organisations make better decisions.
Integrated CSR
Bilendi's CSR is based on 4 pillars:
- Quality, security and integrity of data
- Ethical and responsible conduct of activities
- Employee development
- Reducing environmental impact
Quality & security lorem ipsum
Data protection: Strict compliance with GDPR, separation of databases, restricted access, and staff training.
Cybersecurity: Robust IT infrastructure, regular penetration testing, and team awareness.
Ethics & responsibility
Transparency and compliance: Anti-corruption, tax regulation compkiance, and CSR evaluation of suppliers.
Responsible purchasing: Prioritising local products to reduce carbon footprint and support of social causes.
Employees lorem ipsum
Stability, training and well-being: Permanent contracts, perpetual training, flexible working, and social dialogue to promote fulfilment.
Diversity and inclusion: 47% of women in the workforce, multicultural teams.
Environmental impact
Emissions reduction: Servers hosted in France (low-carbon electricity), virtualisation, minimise air travel and sustainable IT procurement.
Waste management: Selective sorting, recycled cardboard, and zero-waste incentives.
Innovation & growth
2026 targets: Achieve €100 million in turnover with an EBITDA of 20-25%, driven by innovation and organic growth plus acquisitions.
Technology: Deployment of BARI and integration of LLMs to enhance Voice of Customer listening.
2026-2027 outlook
New indicators: Regular publication of ESG indicators and a group carbon footprint assessment.
Enhanced policies: Anti-corruption charter, whistleblower procedure, and expanded solidarity initiatives.