Meet 100% of your front and back-end needs

Bilendi Membership System Modules

A ready-to-use, modular suite to build your bespoke loyalty programme

  • Data First and Data Driven: Unify your data and create a single customer view for improved programme efficiency.
  • Global management: Control both the customer experience and day-to-day operations.
  • Complete mechanics: Set up bonus rules and communication scenarios in just a few clicks.
  • Bespoke integration: Activate the features you need at launch, then tailor your programme as it scales.
  • Project control: Configure native functions to better protect your investments and schedules.

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8 modules to launch, customise and enhance

 

1

Loyalty Relationship Management

Create a 360° customer view across all touchpoints using AI, then boost customer engagement.

2

Marketing automation

Segment your customers and target audiences to develop automated and on-demand omnichannel communications.

3

Loyalty engine

Easily manage your programme rules and bonus accelerators by target, status, profile, etc.

4

Gamification

Reward your members with badges, activate referrals or make key periods of the year more engaging.

 

5

Customer voice 

Listen and develop your members’ satisfaction on a daily basis. Scale up qualitative feedback from the field to better leverage it with AI.

6

Rewards catalogue 

Manage your gift catalogue; internal or partner references, stock levels, purchase and redemption values, VAT, currencies, logistics, customer service, etc.

7

Promotion engine

Create and deploy targeted offers in just a few clicks: discounts, cashback, loyalty points, free products, etc.

8

Administration

Publish and customise Front Office content: branding, products, events, GDPR, Privacy Policy, etc. Manage access rights to your programme.

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