Boost your customer engagement
- B2C loyalty programme
- B2B loyalty programme
- Network animation
- Sales force incentive
- Customer community
SME or large corporation, with Bilendi Loyalty Solutions, set up a programme integrated into your business environment, tailored to your objectives, and your functional and technical requirements. For a few hundred or several million customers.
Accelerate your growth with our innovative solutions
360° customer data collection
Create a Single Customer View using our APIs and native interoperability of our technology platform.
Data-driven strategy lorem ipsum m
Analyse and leverage all customer data to design or optimise your loyalty programme.
Hybrid expertise lorem ipsum
Benefit from our dual ESN and marketing agency culture for greater functional and technological efficiency.
Support peace of mind
Design, deploy and manage your programme with the support of a single team throughout your project.
Discover our solutions to help you achieve your goals
B2C Loyalty Programmes
Reward and retain your end customers with customised solutions tailored to your specific needs, your digital ecosystem and your objectives.
B2B Loyalty Programmes
Engage and recognise experts in their fields within organisations of all sizes, sometimes complex. Move to Business to Business to Human by promoting the relational dimension.
Network animation
Activate and motivate your distributors or sales force with tailor-made solutions, designed for your business specifics and each of its stakeholders.
Customer communities
Listen to and value the customer voice to gather key insights. Involve them continuously in the evolution of your loyalty programme, products and services.
Solutions for all sectors
Banking and insurance services
Construction and public works
In line with your pricing policy, boost purchases of new ranges and installations: eco-efficient insulation, bio-sourced materials, smart home systems, professional tools, etc., by turnover volume, order frequency or new installations.
Reward your clients with professional or personal gifts, discounts or services. Involve your network in your local waste recycling schemes (EPR), etc.
Food business and catering trades
Encourage digital ordering and consistent stock replenishment, purchases of new lines: local and seasonal products, premium ranges, eco-friendly packaging, etc., sold loose, by piece, on pallets or by the kilo.
Reward your clients with professional equipment donations (tools, display cases, uniforms...). Involve your clients in your partnerships with local farmers or your food waste reduction programmes.
Tourism and leisure lorem ipsum
Target frequent travellers, families, business travellers, corporate committees, or internally: your receptionists, counter agents and establishment managers.
Boost direct bookings and online check-in, subscription to new services: room or vehicle upgrades, excursion packages, spa access, cancellation insurance, etc., based on stay frequency or basket value, etc. Manage no-shows.
Reward your customers with free nights, complimentary rental days or discounts on travel options. Involve your travellers in your carbon offset programmes or support for associations dedicated to preserving local heritage.
Media and entertainment
Reach readers, listeners, viewers, digital subscribers, advertisers and media agencies, or internally, your journalists, content creators and sales teams.
Encourage consumption of your content and engagement on social media, subscription to new offers: premium subscriptions, multi-platform access, VOD, exclusive podcasts, etc., based on engagement duration or page views.
Offer your audiences discounted subscriptions, invitations to premieres or ad-free access. Involve your community in your editorial committees or the funding of special projects.
Specialist retail
Target regular consumers, omnichannel shoppers, loyalty card holders, business clients, or internally, your in-store sales staff, branch managers and network animators.
Encourage use of click and collect and digital receipts, subscription to new offers: premium loyalty programmes, maintenance contracts, extended warranties, etc., based on product, range, basket value or visit frequency.
Reward your customers with invitations to private sales or discounts on additional purchases. Involve them in your in-store collection and recycling programmes.
Automotive sector
Target high-mileage drivers, families, enthusiasts of specific models, tradespeople, taxis, fleet managers, and other key profiles. Engage your sales teams, service advisors, workshop managers, new/used car sales staff, or managers.
Boost sales, online appointment bookings, test drives, and quote requests. Energise your business using track usage rates, sales volumes, annual mileage, workshop visit frequency, or fuel/electricity consumption volumes.
Reward customers with high-perceived-value benefits: discounts on spare parts and labour, free diagnostic checks, complimentary washes, absorbed windscreen excesses, or targeted discounts on fuel and rapid charging.
Shared mobility
Reach your key users: regular cycle commuters, multimodal travellers, urban tourists, and businesses eligible for the French Mobility Allowance. Target internal stakeholders too: fleet managers, public space regulators, charging providers, and reception staff.
Increase app downloads, wallet top-ups, and instant bookings. Boost subscription sign-ups and additional services using trip frequency, usage time, or distance covered.
Reward with immediate incentives: free unlock fees, credited minutes or kilometres, free rides, or exclusive discounts on personal e-bikes or scooters. Make every trip a civic act.
And also...
Regardless of your industry, target your strategic audiences. Engage your internal teams and talent as well.
Drive direct conversions—whether it’s a booking, online appointment, user profile creation, or donation. Boost additional service sign-ups using interaction frequency, usage time, or average basket value.
Reward audience loyalty with tangible, high-perceived-value benefits.
Finally, add a civic dimension to every interaction: involve customers, users, and talent in your CSR commitments. Let them convert loyalty rewards to support carbon offset programmes, rounding up donations during online transactions, local recycling schemes, or associations promoting social inclusion.